"It is impossible to suffer without making someone pay for it. Every complaint already contains revenge." - Friedrich Nietzsche
Founder of The Pavement Group, Top Contractor School, and the host of "The Brian Hess Show" Brian Hess is back on the show to finish up our conversation on conflict and today we are focusing primarily on leadership's role in conflict. The leader of the organization sets the tone for conflict on how they handle it, they're affinity to causing it, and well they can mediate conflict between themselves and their employees, amongst the employees themselves, or even with clients. Brian has a lot of experience as an entrepreneur and a leader, so he knows his stuff and if you've got questions about handling conflict, this is the guy to listen to.