HR professionals, Dr Tiffany Slater says, are more cognisant of the fact that traditional human resources duties have evolved and that box-ticking no longer applies. Service to the team and the broader business, she notes, is the surest way to mitigate issues. In this episode of The HR Leader Podcast, host Jerome Doraisamy is joined by Missouri-based Dr Tiffany Slater, the founder and chief executive of HR TailorMade, to discuss the headline mistakes that HR professionals make that can cost the business, why misstepping on accommodation requests can be so problematic, the consequences of being stubborn or inconsiderate of staff needs, and HR’s role in overcoming these matters.

Slater also delves into the disconnect between an employee’s job title and their remuneration and benefits and the issues this causes, the practical steps that can be taken in response, how HR teams can better strike the right balance, their role in ensuring the business avoids costly mistakes and ensures compliance, whether such challenges are overwhelming for HR teams at present, and her advice to such professionals to make sure they are equipped to handle such challenges.