The Quiet Light Podcast Want to Grow Any Business? Embrace Negative Feedback
Mark Thompson is the Co-founder of PayKickstart, a reimagined payment and affiliate platform that enables vendors and digital publishers to sell their products online. PayKickstart is trusted by many esteemed businesses, including Viddyoze, Body FX, Doodly, and others.
Mark is also the Founder and CEO of Digital Kickstart, a company that offers results-based digital marketing products, services, and coaching programs that help users jumpstart their online success.
In this episode…Do you want to increase customer loyalty and reduce your churn rates? Are you looking for simple — but effective — ways to grow your business?
According to Mark Thompson, an entrepreneur and e-commerce expert, there is one sure-fire way to not only establish but also exponentially expand your company: listen to customer feedback. To some business owners, reading consumer comments and reviews can be a chore — especially if the feedback is less than ideal. However, reading and engaging with both satisfied and dissatisfied customers can give you a crystal clear look into the areas where your business is thriving and the areas where it can improve. So, how can you start to interact with your customers, lower your churn rates, and scale your business today?
In this episode of the Quiet Light Podcast, Mark Daoust sits down with Mark Thompson, the Co-founder of PayKickstart and the Founder and CEO of Digital Kickstart, to discuss how to grow your business by engaging with customers. Listen in as Mark reveals how PayKickstart helps its users reduce churn rates, the key to creating great affiliate relationships, and why interacting with your consumers is the secret to success that your business has been looking for. Stay tuned!