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Hilton, founded in 1919 by visionary Conrad Hilton, is an iconic brand recognized worldwide. From its humble beginnings in Cisco, TX, the brand’s innovative leadership, dedicated team members, devotion to delivering the best possible stay for guests, and drive to create extraordinary customer experiences have gone on to change the world of hospitality.
That passion remains part of the global hospitality company’s practice today and is reflected in the brand’s values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now — operating with a sense of urgency. In other words, Hilton.
Beyond its award-winning Hilton Honors customer loyalty program, the brand continues to explore opportunities to understand and celebrate its members and guests through special experiences and unique benefits.
Mark Johnson, CEO of Loyalty360, spoke with Jenn Chick, Senior Vice President & Global Head, Hilton Honors & Customer Engagement, about the upcoming National Woman Road Warrior Day, how the company leverages women in leadership, and how Hilton makes it easier to bring families along on the journey — even when traveling for business.
Read the full interview on Loyalty360 here: https://loyalty360.org/content-gallery/in-depth-exclusives/celebrating-women-who-travel-a-q-a-with-hilton-s-jenn-chick-about-national-woman-road-warrior-day-a
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