How to Master the Future of Work and AI Upskilling, with Marni Baker Stein at Coursera

Oct 30, 2024

Marni Baker Stein, Coursera’s Chief Content Officer, has a rich background in online education. In this conversation, she explores the ripple effects of Generative AI on upskilling and the pressing need for emotional intelligence as technology transforms workplaces. Marni highlights alarming trends like the dramatic rise in demand for AI skills and the gender gap in tech education. She emphasizes the urgency for individuals to proactively pursue new skills, alongside the role of data in personalizing learning experiences for enhanced outcomes.

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Intro

00:00 • 2min

Exploring Locations and the Role of Education in the Digital Age

01:32 • 2min

Harnessing Generative AI for Education and Equity

03:51 • 21min

Enhancing Learning with AI and Data

25:09 • 4min

Navigating the Impact of Generative AI on the Labor Market

29:21 • 2min

Generative AI and the Future of Work

31:15 • 4min

Description:

Marni Baker Stein, Chief Content Officer at Coursera, joins host, Cindi Howson, and dives into the impact of Generative AI on skills, diversity in tech, and the future of upskilling.

Key Moments:

The impact GenAI and the surge of learning demand (05:45)
Why employers must prioritize AI literacy (10.32)
The gender gap in AI learning and why it matters (19:40)
Leveraging data to drive personalization and learner success (24:00)
Predictions for the future of AI in the labor market (29.53)

Key Quotes:

“Generative AI is going to require us to all be a lot more emotionally intelligent because it's going to create such disruption and change. And we're all going to have to navigate the complexities of this change. We're going to have to bring our organizations through this change. That's going to take emotional intelligence as the one thing this technology isn't, is human. Understanding and human empathy is going to remain paramount.”
“In terms of data and AI skills, what is extraordinary is that the demand for these skills in the last year has grown over a thousand percent. We now have seven individuals a minute enroll in GenAI content.”
“Millions of people globally are deciding that it's time to upskill and reskill in these AI, regardless of whether their employer is telling them to or not. People see it happening. They're reading about it. They're hearing about it. And they're actively going out and chasing down those skills.”

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Marni Baker Stein Bio:

Marni Baker Stein is Coursera’s Chief Content Officer, where she oversees the company’s content and credential strategy and partner relationships. Marni has more than 25 years of experience in producing and scaling online and hybrid education programs. Prior to joining Coursera, she was Chief Academic Officer and Provost at Western Governors University, where she led its four colleges serving more than 135,000 students with programs that improved access and affordability without compromising academic quality. Before that, Marni held several leadership positions focused on access, student success, and program design at institutions such as the University of Texas, Columbia University, and the University of Pennsylvania. She earned her PhD in Educational Leadership from the University of Pennsylvania.

Hear more from Cindi Howson here. Sponsored by ThoughtSpot.