No matter how closely you follow standard of care, mistakes can be made in the operating room. CRNAs often get named in claims, even if they did everything right, so it’s important to be aware of how this happens. Marjorie Everson, PhD, CRNA, has been studying closed claims and there are plenty of findings that she hopes can help CRNAs and SRNAs in the future.

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What we discuss on this episode:

3:12 – Introducing Marjorie

6:11 – Why is this so important for CRNAs?

7:39 – Defining closed claims

9:26 – Key Findings

12:31 – Why does it happen to experienced CRNAs?

19:03 – Any follow-ups?

24:25 – Story about turning patient away

28:19 – Unexpected findings

32:23 – Are students taught how to say no?

35:19 – Violations that were found

41:34 – Final thoughts from Marjorie

42:24 – Lightning Round

Ep 135: Closed Claims Involving CRNAs and SRNAs