49. Why You Can't Manage Clients And Sales At The Same Time

Why Can't You Manage Clients And Sales At The Same Time?

Are you ever on a sales call and think "I really just don't want to have to manage this client"?

We get it. And most agencies are in the same position until they can completely offload the client experience to someone on their team.

On this episode of The Happy Clients Podcast, we're talking all about the sales process in an agency, and where we see different agencies structuring their team.

Agencies ask us questions like;

• Should I do the sales call and manage the clients in my agency?
• How to onboard a client after the sales call?
• Should sales and account management be different roles in my agency?

We'll get into it on this episode, so be sure to tune in.

Looking for help with managing your clients? Email us to start the conversation.

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[ABOUT THIS PODCAST]

Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way.

Cheers, to happy clients.