In this episode of "Doing Tech Better in Government," Jennifer Hay, director of the Defense Digital Service (DDS) at the Pentagon, discusses DDS's mission to build better technology and digital solutions. She explains how technology should empower, not hinder, the mission, emphasizing DDS's user-centric approach. Hay highlights DDS's focus on discovery and deep user understanding to create impactful solutions. She also touches on the significant impact of initiatives like DOGE within the Department of Defense. The episode showcases how DDS is transforming technology in government to better serve users and enhance efficiency.