#OpenToWork series ft. Jeremy Donaldson

Welcome to #OTW!

#OTW - OpenToWork, is a new series on [Un]churned, featuring amazing SaaS leaders and practitioners who are open and ready for their next role.

This episode features, Jeremy Donaldson, a seasoned Customer Success Professional with over 10 years of SaaS experience managing over $50 million in ARR at Cornerstone OnDemand (f/k/a SumTotal Systems), Skillsoft, Synapsis (f/k/a WhiteHat Security), and Totango.

He has been honored by the Customer Community as SuccessHacker's Top 25 Customer Success Influencer in 2021 and 2022.  

Jeremy specializes in 1) working with Customer Success Leaders to create and enhance customer journey maps, strategic accounts engagements, scaled and pooled model teams, renewals workflows, risk mitigation, voice of the customer, and team recruitment. 2) CSM coaching and best practices.

Connect with Jeremy Donaldson on Linkedin

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