On the podcast this week we’re addressing the important topic of diversity and inclusion across the coffee industry.
We’ll be exploring why it is important to have a diverse workforce, what it means to be truly inclusive, and the business benefits of building a welcoming environment for both customers and staff.
To help us tackle these complex questions and shed light on some different employee and customer experiences, we’ll be talking with Lem Butler, Co-Founder, Black & White Coffee Roasters, Jessica Worden, Head of Coffee, Gail’s Bakery, and accessibility consultant Tim Blanchard.
Credits music: "I gotta hope" by Coco for The Coffee Music Project
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5THWAVE - The Business of Coffee and Hospitality