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The Growth Hub Podcast

Derek O'Carroll - CEO at Brightpearl - From Near Failure To +$15M ARR & +40% YoY Growth

Mar 20, 2021
36:06
Derek O’Carroll is CEO of Brightpearl and in this episode we’re talking about their incredible SaaS turnaround story from near failure to +$15M ARR & +40% year-on-year growth. When Derek took over as CEO of Brightpearl, he described the company as a "distressed asset". It was burning cash, had very high churn, and a culture where talented people were rowing in different directions. Fast forward to today and Brightpearl is growing rapidly and Derek has masterminded a successful SaaS turnaround story. In this episode, Derek discusses: - Brightpearl's three-pronged turnaround strategy - How they realigned product-market fit - How they grew ACV - Building a talented team where the right people are in the right place - The impact the strategy has had - How Brightpearl reduced churn from 28% to below 8% Links Brightpearl >> https://www.brightpearl.com/ Escaping the Build Trap by Melissa Perri >> https://www.goodreads.com/book/show/42611483-escaping-the-build-trap --- Advance B2B >> www.advanceb2b.com Follow The Growth Hub on Twitter >> twitter.com/SaaSGrowthHub Follow Edward on Twitter >> twitter.com/NordicEdward

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