

Office English: Calls and instant messages
13 snips Feb 17, 2025
Uncover the art of clear communication in the office! Discover effective strategies for video calls and instant messaging, including etiquette tips for professionalism. Tune in for insights on balancing casual and formal tones in messages, plus the role of emojis and GIFs. Learn how shifting from phone calls to video interactions impacts productivity. Also, get practical phrases for troubleshooting during video calls and explore the benefits of instant messaging over traditional emails. It’s all about modern workplace communication!
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Video Call Etiquette
- Use phrases like "Could you mute, please?" or "You're on mute" to manage microphones.
- Address technical issues with phrases like, "My internet is slow" or "Your video is freezing."
Interrupting Politely
- Interrupt politely in video calls using phrases like, "Could I stop you for just a moment?".
- Use "raise hand" features when available to avoid interrupting abruptly.
Choosing the Right Platform
- Consider the topic's importance when choosing instant messages over email.
- Use instant messages for quick chats and email for important documents or information needing future access.