Learning English For Work cover image

Learning English For Work

Office English: Calls and instant messages

Feb 17, 2025
Uncover the art of clear communication in the office! Discover effective strategies for video calls and instant messaging, including etiquette tips for professionalism. Tune in for insights on balancing casual and formal tones in messages, plus the role of emojis and GIFs. Learn how shifting from phone calls to video interactions impacts productivity. Also, get practical phrases for troubleshooting during video calls and explore the benefits of instant messaging over traditional emails. It’s all about modern workplace communication!
11:36

Podcast summary created with Snipd AI

Quick takeaways

  • Video calls are ideal for structured meetings, requiring clear communication strategies to manage technical issues and participant interaction.
  • Instant messaging facilitates quick exchanges but demands awareness of response time and tone, adapting to workplace formality and culture.

Deep dives

The Rise of Video Calls

Video calls have become the preferred method of communication in many workplaces, especially as remote work has become more common. They offer a productive way to hold meetings by allowing participants to prepare in advance without the pressure of in-person interaction. Phrases like 'could you mute please' or 'my internet is slow' are essential for managing technical issues during these calls. The ability to interrupt politely is also necessary, and using signals like raising a hand can help facilitate smoother conversations among multiple participants.

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