From clicks to experiences: China's 'local life service'
Oct 26, 2023
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Guests: Niu Honglin, Yushun & Josh Cotterill. They discuss China's 'local life services', including coupons, discounts, and third-party platforms. They also explore the potential negative effects of map service monopolization on smaller businesses and the rising trend of small business owners creating promotional videos. Additionally, they talk about the concept of the service loop and how consumers now have more choices and can make better decisions. Finally, there are effective strategies provided for communicating with controlling parents.
The local life service industry in China is booming, with a market size expected to grow to $547 billion US dollars by 2025.
Consumers in China have a wide range of choices and can make more informed decisions through various platforms offering discounts and tailored recommendations.
Deep dives
Booming Trend of Local Life Services in China
In China, the use of online platforms to connect consumers with offline local services and on-demand delivery is booming. This trend has been around for some time, with platforms offering discounts and coupons for various products and services. Recently, even short video platforms like Douyin and QuaiShou have joined in, providing tailored recommendations based on location and interests. While this trend may be confusing for those unfamiliar with it, consumers are becoming accustomed to using these platforms to search for deals and discounts. The market size of China's internet local life service industry has reached 2.6 trillion RMB ($355 billion US dollars) in 2021, and it is expected to grow to 4 trillion RMB ($547 billion US dollars) by 2025.
Different Types of Discounts and Promotions
The local life service industry in China offers various forms of discounts and promotions. Consumers can search for specific restaurants or services on platforms like Meituan, or they can rely on recommendations from short video platforms like TikTok and QuaiShou. Some discounts are time-limited, offering lower prices for a short period, while others require group purchasing for better deals. Additionally, businesses themselves are becoming more involved in promotion through videos or by hiring vloggers to advertise their products or services. With more platforms entering this field and offering different strategies, consumers have more choices and can make more informed decisions.
Effective Communication with Parents
When it comes to effectively communicating with parents, it's important to understand their intentions and acknowledge that they care about your well-being. Instead of rejecting their ideas outright, express your discomfort and propose alternative solutions. For example, if you don't like drinking milk, explain that it makes you feel sick and suggest alternatives like soy milk or fruit juice. By recognizing their intentions and offering alternative options, you can find a middle ground and improve communication. It's also important to use 'I' statements to express your feelings and avoid attacking them. Remember that parents often see themselves as guides and may not realize the impact of their actions. Taking the initiative to have deeper conversations with your parents can also strengthen your relationship over time.
What if I told you that discounts and great deals are just a click away for your next dinner date or spa retreat? That's the magic of "local life services" in China! We peel back the curtain to reveal the secrets of this thrill-seeking trend. / Heart to Heart - please send your audio questions to ezfmroundtable@foxmail.com (19:28)! On the show: Niu Honglin, Yushun & Josh Cotterill
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