Leadership in the Eyes of Individual Contributors with Zoe Hartsfield

This episode of the Live Better Seller Better Podcast features Zoe Hartsfield, Community Manager at Spekit. Many of the leadership books are written by, well, leaders! However, we don't often get the perspective of high-performing individual contributors.

Zoe joins the show to share about leading your best to drive results and career growth. She breaks down how to bring the best out of your best performers and peers and what it will take to become a good leader. She also gives insight into how the individual aspects can tie in with creating a healthy and productive overall work environment.

HIGHLIGHTS

• What does it mean to be a good manager
• Discovering how people want to be led
• Finding out what motivates you
• How do you empower and show recognition
• Navigating management of the best vs the rest

QUOTES

Zoe on having a manager that led with curiosity: "Just like, honestly, paying attention. That sounds so basic but there are a lot of managers out there that I know of who never actively coach their reps. They don't listen to calls and then they just show up to one-on-one's and get pissed about numbers."

Spending time talking at a personal level as a leader - Zoe: "That understanding that we are more than just the forty hours we spend at our desk and that people can be more and you can get more out of your employees if you know them on that personal level."

Celebrating as a team instead of individually - Zoe: "Some of it is coaching your best to be team players and to be leaders without the title. I didn't have that skill and awareness but somebody coached that into me and I think it helped my leader then lead the team because there wasn't that delineation and more psychological safety."

You can find out more about Zoe in the links below:

• LinkedIn: https://www.linkedin.com/in/zoehart/
• Twitter: https://twitter.com/zoehrtsfld

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