Business Problems Solved Podcast Are You Measuring Things For The Right Reason?
We all measure stuff. Why? The sole purpose of measuring something should be to learn something, but often its done to prove our worth. Data gathering and counting is time consuming, so what are the best circumstances in which to start measuring?
KEY TAKEAWAYS
- We should only measure to learn and understand what things are getting in the way of what we are trying to achieve. What are the measures that allow you to understand that you are achieving your standards. Anything else is superfluous.
- Are you employing effective leading measures? Will they inform you of an impending problem which you can then avoid?
- Measures can be complex so should be easy to understand and provide knowledge, understanding and wisdom to the organisation that they are detailing.
BEST MOMENTS
‘You might be measuring all sorts of different processes, the outputs of different processes to put into a dashboard to go to a monthly meeting. To look good. To make it all green.’
‘If you read the newspaper or the football scores after ninety minutes as a football manager its too late to affect the result of that game.’
‘How can you make sure that the measures give you enough information for the things that you control and can control to make it better?’
VALUABLE RESOURCES
Business Problems Solved Podcast
ABOUT THE HOST
For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.
In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.
Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.
CONTACT METHOD
You can contact Lee Houghton on 07813342194
Lee@leehoughton.com