California, Outsourcing Insurance Billing, and is Fluoride Toxic?

Dr. Ivy Fua is a pediatric dentist in Burbank, California. Right before COVID she purchased and renovated an established pediatric office to create "Grin Garden Kids Dental and Orthodontics."

We talked about how she used a marketing and branding firm to help create her new office, along with the challenges of surviving the transition during COVID. We also discuss:

- Outsourcing your insurance billing, is it worth it?

- Difficulties when you hire and then lose an associate

- Dealing with parents who have fluoride concerns

- Being a mom and running a practice

- Does it make sense to do full ortho or just phase one?