Keys To The Shop : Equipping Coffee Shop Leaders The Difference of Deference to your Staff
Dec 17, 2020
08:33
Making decisions on the way things go on the bar can seem like a pretty easy thing to do once you are convinced as the leader or owner. The trouble is when you do not make your decisions with empathy and deference to the barista and how they will perceive it or how they are even able to accomplish it. This lack of regard and impatience produces a lot of stress and bad blood that can be avoided. Today we will talk about the difference that deference can make when we make decisions that impact the lives of those we employ.
Related episodes:
080 : Changing things in the Cafe : A workflow for Refinement
Good baristas are not born, they're made
Your Employee Handbook is Worthless The Broken ChairElevated batch brew and so much more!
Your Own Branded App!