Unchecked: The architecture of disinformation Episode 2: Disinformation and civic tech, with Cyd Harrell
10 snips
Apr 23, 2025 Cyd Harrell, author and civic tech expert based in San Francisco, dives into the critical challenges of providing accurate, accessible information in government. The conversation explores how technology can foster civic responsibility while navigating the pitfalls of disinformation. Highlights include the concept of accuracy as a spectrum and the importance of accountability in validating information sources. Cyd also shares insights from her book about improving transparency in government communication, emphasizing the need for user-friendly interfaces.
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Episode notes
Iraq Invasion Disinformation Anecdote
- The 2003 US invasion of Iraq was driven by a false narrative about weapons of mass destruction and ties to Al-Qaeda.
- These lies cost thousands of lives and highlight the devastating effects of disinformation campaigns in politics.
Park Rangers Navigating Disinformation
- National Park Service staff were instructed to use vague, corporate jargon to mask staffing cuts.
- Rangers subverted this by using tone or outright breaking the rules to share truthful information with visitors.
Government's Role in Reliable Information
- Government provides trusted, reliable information crucial in crises and daily life.
- Delivering accessible and accurate public info is central to all government tech roles.
