Communicating with Ros Atkins 3. Rob Elias, doctor
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Jun 21, 2024 Dr. Rob Elias, a kidney consultant, and Ros Atkins discuss the importance of empathy in communication and calculating how much information people can digest. They stress the need to prioritize effective communication in various settings, including healthcare and broadcast journalism.
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Shared Endeavor
- Effective communication in healthcare is a shared endeavor between doctor and patient.
- It's crucial to understand the patient's perspective and their needs.
Initial Assessment
- Start consultations by asking patients about themselves and their current situation.
- This helps understand their level of engagement and tailor communication accordingly.
Early Broadcasting
- Ros Atkins recalls over -communicating during his early broadcasting career on British Airways.
- He later learned to prioritize key information, especially covering high -pressure events like Brexit summits.