Engineering Enablement by DX How DoorDash’s developer productivity team prioritizes projects | Marco Chirico (DoorDash)
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Apr 20, 2022 Marco Chirico, Engineering Manager at DoorDash, shares invaluable insights into how his team enhances developer productivity. He discusses the evolution of the Developer Productivity group and innovative strategies for project prioritization. Collaboration is key, highlighted by ambassador programs that foster communication across engineering teams. Chirico also emphasizes the importance of effective communication tools and meaningful feedback to measure success, showcasing their focus on data-driven metrics for improved organizational efficiency.
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Origins of Developer Productivity Team
- Marco and a peer combined efforts after working separately on similar projects across teams.
- Their first projects solved real production issues like deployment rollback and user behavior monitoring.
Gather Developer Feedback Strategically
- Use multiple input channels like surveys, Slack "ask" channels, and ambassador programs to gather developer feedback.
- Engage regularly with teams in roadshows to align your priorities tightly with their needs.
Use Ambassadorships for Customer Focus
- Assign ambassadors from your team to regularly collaborate with distant or underrepresented customer teams.
- Let ambassadors lead the relationship and deliverables with clear meetings and shared communication channels.