The Proof Point cover image

The Proof Point

Is AI a trust-killer or trust-accelerator?

Apr 2, 2025
27:35

In this episode of The Proof Point, host Mark Huber sits down with Navneet Singh, VP of Marketing for Network Security at Palo Alto Networks, to explore how trust is built in one of the most challenging industries—cybersecurity.

Navneet shares his perspective on overcoming skepticism in cybersecurity buyers through precision AI, customer evidence, and transparent marketing strategies. He breaks down the innovative ways Palo Alto Networks is leveraging AI to fight adversaries, close the cybersecurity skills gap, and deliver real value to customers. This episode is packed with actionable insights and forward-thinking ideas for B2B marketers.

We explore how Palo Alto Networks measures success, builds trust through transparency, and innovates with experimentation. Navneet shares practical insights on using precision AI and creating impactful product experiences for high-stakes industries.

What You’ll Get:

  • How generative AI is transforming cybersecurity and solving the skills gap
  • The role of transparency and customer evidence in building trust with skeptical buyers
  • Why experimentation is essential for driving marketing innovation
  • Real-world examples of precision AI in action at Palo Alto Networks

Things to listen for:
(00:00) Mark’s introduction and Navneet’s keynote reflections
(03:00) The importance of in-person connections in cybersecurity marketing
(07:20) How Palo Alto Networks is using precision AI to fight adversaries
(11:30) Building trust through holistic customer visibility
(15:00) Campaign success metrics and the impact of product test drives
(18:45) The role of explainable AI in fostering buyer confidenceSubscribe to Mark’s newsletter, Evidently: https://evidently.beehiiv.com/subscribe
Learn more about the customer evidence platform trusted by B2B teams at Gong, HackerOne, Sendoso, and more: userevidence.com.

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