APQC CEO,Dr. Carla O'Dell, interviewed Alex Pentland, head of the Human Dynamics
Laboratory at the MIT Media Lab and keynote speaker on May 1, 2015 at APQC’s KM
Conference. He and his team have
collected data, using RFID badges, on hundreds of thousands of interactions
between people in companies and governments. They have found that the greater
the flow of ideas within a group, the more productive it is. That makes sense, right? Sharing good ideas
and best practices rapidly, as well as harvesting the best ideas from a diverse
group of people, should lead to improvement if the conditions are right.
