Phenomena

How to build a world-class children's hospital – LIVE

8 snips
Nov 13, 2024
Thomas Frandsen, Chief Medical Officer at the Mary Elizabeth Hospital in Copenhagen, leads an innovative shift in pediatric healthcare through a play-centered design. He discusses the decade-long journey to create a hospital that prioritizes the well-being of children, teens, and families. The conversation highlights the transformative power of play in enhancing communication and relationships in a medical setting. They delve into strategies that integrate play into medical procedures, fostering a supportive environment and improving overall patient experiences.
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INSIGHT

Holistic Care & Play Integration

  • Mary Elizabeth Hospital is guided by a holistic healthcare approach focusing on treatment and family coherence.
  • Play as a core principle is provocative but essential, accepted by 90-95% of staff as effective care.
INSIGHT

Play Aligns with Pediatric Values

  • Play resonates intuitively with pediatric staff because it aligns with their values and natural understanding of children.
  • Balancing playful professionalism with medical authority requires continual cultural adjustments and testing.
ANECDOTE

Toy Car Guides Playful Care

  • A girl used a toy police car throughout her hospital visits, helping staff build rapport and ease procedures.
  • Some hospital doors were too narrow for the toy, showing the need for play-friendly design changes.
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