Keys To The Shop : Equipping Coffee Shop Leaders 562: Encore Episode! The 10 Essentials of a Barista Manual!
I love getting to re-air classics. This one on barista manuals is a great one because it provide a structure for essentials that you can build on. Here is the truth though, manuals do not magically create a difference in your shop. They are only a tools to help you build and are meant to support people in the work toward a common goal.
On today's encore episode we will be diving into the original episode from 2018 to go over 10 essential sections to include in your manual. It is my hope you will also explore the episodes linked in the show notes to really go deeper. Coffee is about serving people through coffee and when we discuss systems, structure, and tools, we must always bear in mind that these are meant to benefit our staff and our customers equally.
Related Episodes:
- Are YOU Using Your Manual?
- SHIFT BREAK: Detail Oriented Staff Starts With You
- SHIFT BREAK! Why Following Through is the Key to Better Coffee Shops
- Defining Excellence and Success
- Why You Need to Back up Your Policies
- 330 : Establishing Systems in Your Coffee Shop
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