Meet Mickey Rooney, a Director at JLL and Royal Navy veteran, as he discusses his unique path into the workplace industry. Topics include workplace wellness, impact of technology on FM companies, data-driven decision-making, innovative building compliance monitoring technology, security implications of cloud-based systems, and advancements in building management and sustainability.
Emphasizing the need for skill set modernization in the workplace industry to enhance efficiency and improve asset management.
Highlighting the importance of embracing automation and sensor-based technology in improving work quality and operational efficiency through digital innovation.
Exploring the integration of smart technology and data analytics in facilities management to streamline maintenance processes, enhance energy management, and ensure compliance without exhaustive manual interventions.
Looking towards the future of service delivery, the potential of integrating advanced technologies like IoT sensors, analytics, and automation to revolutionize facilities management practices is emphasized.
Deep dives
Transition from Rocket Science to Workplace Innovation
Moving from missile technology to modernizing program management and technology, the speaker discusses his transition from being a rocket scientist to working in the workplace industry. Drawing parallels between challenges faced in the maritime and built environments, he emphasizes the need for skill set modernization and technological advancements to enhance efficiency and improve asset management and energy conservation.
Embracing Automation and Digital Transformation
Highlighting the shift towards embracing automation, sensor-based technology, and analytics in the workplace sector, the speaker emphasizes the importance of improving work quality and operational efficiency through digital innovation. He discusses the impact of technology on enhancing service delivery, increasing operational margins, and fostering long-term client relationships by providing better value and efficient service customization.
Efficiency through Smart Technology and Data Analytics
Exploring the integration of smart technology and data analytics in facilities management, the speaker delves into the automation of tasks such as tap temperature monitoring and workflow optimization. By utilizing sensors, artificial intelligence, and cloud-based analytics, the approach aims to streamline maintenance processes, enhance energy management, and ensure compliance without exhaustive manual interventions. The automation process, coupled with client feedback mechanisms and real-time tracking, enhances operational efficiency, cost-effectiveness, and customer satisfaction.
Envisioning Future Service Delivery and Innovation
Looking towards the future of service delivery, the discussion emphasizes the potential of integrating advanced technologies like IoT sensors, analytics, and automation to revolutionize facilities management practices. The speaker underscores the scalability, affordability, and transformative impact of smart technology in optimizing building operations, reducing unnecessary maintenance, and enhancing productivity. By leveraging innovation and data-driven insights, the industry can evolve towards a more efficient, sustainable, and customer-centric approach.
Automating Tasks for Operational Efficiency
Exploring the automation of routine tasks such as tap temperature checks and maintenance workflows, the speaker outlines the implementation of sensor technology and cloud-based platforms to drive efficiency and compliance in facilities management. By automating processes, integrating data analytics, and streamlining service requests through user-friendly apps, the approach enhances operational agility, cost-effectiveness, and service quality. The emphasis on real-time monitoring, predictive maintenance, and customer feedback reflects a shift towards digitized, data-informed practices for optimal building performance.
Enhancing Customer Experience and Operational Agility
Focusing on improving customer experience and operational agility, the discussion revolves around the integration of sensor-based technologies, automation, and real-time tracking systems in facilities management. The adoption of innovative solutions like automated tap temperature monitoring, predictive maintenance, and customer feedback mechanisms aims to streamline workflows, drive cost savings, and ensure regulatory compliance. By leveraging smart technology and cloud-based analytics, the speaker envisions a future where data-driven insights and automation enhance service delivery, efficiency, and overall customer satisfaction.
Transitioning to On-Demand Services and Tailored Solutions
Facilities management is evolving towards offering on-demand and tailored services to clients based on building complexity, needs, and cost-efficiency. The shift allows for a mix of fully managed contracts and selectable service options, enhancing client satisfaction and operational efficiency. The integration of gamification in daily tasks aims to motivate and engage front-line staff, driving productivity and adaptive skill sets.
Technological Advancements and Sustainability in Building Management
The podcast discusses the integration of digital twins and advanced technologies in building design and operations for improved energy efficiency and performance monitoring. Leveraging data analytics and automation, modern buildings focus on sustainability, energy conservation, and enhanced user experience. The shift towards smarter, data-driven buildings empowers real-time adjustments and efficient resource utilization, leading to long-term environmental benefits and operational cost savings.
In this episode we meet Mickey Rooney a Director at JLL and a Royal Navy veteran who has had a very unique path into the Workplace industry.
Mickey has gone from working with submarines to sub contractors.
A highly intelligent, driven and ambitious leader, who has over 30 years of experience in leading the delivery of successful teamwork in challenging and complex working environments; with an exceptional service focussed mentality. Equipped with a deeply technical MSc and supported by an MBA, his skill set has resulted in a broad spectrum of employment spanning the military, corporate and political spheres. He has led global infrastructure and transformation programmes in areas of cultural and political sensitivity, with a range of technologies from high end digital systems to blue sky innovations. Politically astute and an experienced diplomatic manager, on several occasions he has overcome contractual inertia, establishing credibility with international operating areas, he has coordinated the negotiation of new terms without financial variation resulting in a history of success with technical programmes requiring strong leadership and vision
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