In this episode, Mark and I discuss his new book, Measures of Success. During the conversation, we talk about the ups and downs of business and how to properly measure and manage for success. Mark gives us an understanding of process behavior charts, vanity metrics, and we even get into the red bead experiment! Don't forget to check out Mark's new podcast, "My Favorite Mistake." You can also find it at www.MyFavoriteMistakePodcast.com
