The Sunday Times’ tech correspondent brings on Jeff Lawson, founder of Twilio, to talk about what the company does (3:15), starting out in 2008 (9:15), running an extreme sports retailer (11:40), tapping into the magic of software (16:00), why the Internet is just getting started (19:45), the Darwinian fight for survival (24:00), how Covid accelerated the digital shift (28:10), growing up in Detroit (31:40), creating a note-taking startup in university (35:45), riding the first dotcom wave (39:40), why he has stuck in San Francisco (42:10), the responsibility of companies (45:20), his very first business (51:25), his worst day of work (53:40), and the act of kindness he remembers (56:30).

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