How to transfer niche knowledge to your team so you can scale

Have you struggled with letting go of client work and trusting your team to deliver? 

You might feel – even with processes – that your team can’t deliver at the level you want.

It’s not unusual for agency owners to struggle with sharing their specialized knowledge with their team.  

The struggle is made more difficult when you don’t know or don’t solve the root of the issue. This misunderstanding leads to reliance on ineffective, "quick-fix" solutions. 

I often hear agency owners express the challenge as “my team let me down" or  "I find it hard to delegate client responsibilities,” but the root is the struggle to transfer your niche knowledge.  

It’s a bottleneck that stunts business growth, operational efficiency, and your ability to step into a role where you work on your business more than you work in your business. 

In this episode, I explore the nuanced challenge of niche knowledge transfer and provide three key strategies for knowledge transfer in an agency. 

Show Links
Get Your Agency Org Chart Cheatsheet to Build a Small But Mighty Agency

Are you flying by the seat of your pants building your agency and want more order to chaos? Start here. Get the Mighty Pod Model cheatsheet for a look inside a Small But Mighty Agency structure that scales.

Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 

Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep94

Podcast Edits by Lindsay Curtis