While marketers mostly focus their efforts on attracting prospects, it's also crucial to connect with customers (aka the people paying for your product!).
In this episode, Amrita Gurney, VP, Marketing & Community with CrowdRiff, talks about the company has heavily focused on engaging and nurturing its customers over the past six months.
Amrita has great insight on best practices to develop a vibrant and active community, as well as thoughts on whether to use a platform.