Inside Chili’s CMO George Felix's winning strategy of margs, apps, and laughs

Since George Felix joined Chili’s as chief marketing officer in 2022, the brand’s marketing budget has gone from $32 million in FY 2022 to $137 million in 2025. As a result of that investment, Chili’s has gone viral on TikTok thanks to videos showing off the stretchiness of its mozzarella sticks, pulling in more than 200 million views on that platform, and selling more than 29 million of its Triple Dipper appetizers. The Office tie-in to the Scranton restaurant opening earlier this year was a massive hit, and the NASCAR-focused work around its Presidente margarita – “Ride the ‘Dente” – kept the momentum going. It all led to Felix being named one of Fast Company’s CMOs of the Year in our annual Brands That Matter issue. 

On this episode of Brand New World, senior staff editor Jeff Beer talks to Felix about the Chili’s brand resurgence, the influence of his early successes at Old Spice and KFC, and where it all goes from here. 

But first, it’s another edition of Old Man & the Z, and Fast Company’s Grace Snelling joins us to talk about the brand partnerships aiming to cash in on the final season of Stranger Things.