DataFramed #78 How Data & Culture Unlock Digital Transformation
Feb 7, 2022
Mai AlOwaish, Kuwait's first female Chief Data Officer at Gulf Bank, shares her insights on the pivotal role of culture in digital transformation. She emphasizes that data and people are crucial, often outweighing technology. AlOwaish discusses her innovative Data Ambassador program aimed at boosting data literacy and fostering collaboration. Additionally, she highlights the importance of diversity in tech, sharing her mission to empower women in data science and ensure inclusive environments for future leaders.
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Career Journey
- Mai AlOwaish's career began in banking, focusing on online banking and early digital transformations.
- Her focus shifted to data analytics with Google partners, culminating in her current CDO role.
Evolving CDO Role
- The CDO role is not just about data analysis.
- It involves educating the entire organization about data as an asset and their role in data handling.
Pandemic's Impact
- The pandemic accelerated digital transformation by driving customers to online channels, creating valuable digital footprints.
- This allows for better customer journey analysis and personalized service.