#045 Business English Telephone Calls - How to make a call in English

This podcast teaches you how to speak English over the phone, including greetings, questions to ask callers, and formal phrases. It covers making and receiving phone calls, including call transfers, taking messages, confirming names, leaving messages, and scheduling calls. The podcast also explores essential skills for making phone calls, such as asking for clarification, politely declining, and ending conversations gracefully. It includes a point of view story about a woman named Mary starting a job and making phone calls in English.