Sky News Daily
What is going on with the retail cyber attacks?
May 1, 2025
Mickey Carroll, a Sky science and technology reporter, dives deep into the world of cyber attacks, focusing on the notorious group Scattered Spider. He discusses the recent cyber attack on M&S, which caused major operational disruptions. Carroll reveals how Scattered Spider exploits employee vulnerabilities and their clever tactics, including using local accents in phishing schemes. The conversation also touches on the urgent need for retail companies to strengthen cybersecurity measures and the ongoing struggle against organized cybercrime.
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Quick takeaways
- The ransomware attack on Marks and Spencer by the group Scattered Spider has caused severe operational disruptions and millions in losses.
- Scattered Spider employs sophisticated social engineering tactics, making it a formidable threat in the evolving landscape of cybercrime.
Deep dives
Impact of the Cyber Attack on Marks and Spencer
Marks and Spencer has faced significant disruption following a ransomware attack, leading to a halt in contactless payments and a notable decline in sales. The retailer's website remains operational, but customers are unable to place orders, contributing to empty shelves in stores. This attack is estimated to have resulted in millions of pounds in losses, affecting the company's overall share price and customer access to various products. The cyber incident has caused M&S to restrict access for agency workers to distribution centers, highlighting the widespread operational impact of the breach.
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