Chief Change Officer #72 Erin Diehl: The Fail-fluencer Behind The Business of Joy—Laughing Through Limbo — Part One
Part One.
Today’s guest is Erin Diehl, founder and CEO of Improve It, a company that uses improv to help teams grow and thrive. Like me, she’s also a top podcast host!
From a young age, Erin dreamed of becoming a talk show host. Why did she choose that path? And how did her journey lead her to combine improv and business?
I told Erin, “You’re in the business of joy.”
But beyond joy, we also talked about failure. Erin calls herself a “failfluencer”—a blend of failure and influence. This two-part series dives into her unique approach to joy, failure, growth, and learning.
Key Highlights of Our Interview:
Improv Meets the Corporate World
“I didn’t plan to merge improv and business. But during my nine-to-five at a recruiting firm, my nights were dedicated to stages at Second City and ImprovOlympic. Suddenly, I saw how listening, empathy, and quick thinking from improv transformed my work life. The dots connected.”
United We Innovate
“Pitching an improv workshop to United Airlines was a gamble, but it paid off—literally. What started as a passion experiment became a calling when United became my first paying client. Improv wasn’t just for the stage anymore.”
The Teacher’s High
“That feeling of guiding someone toward growth is intoxicating. It’s a high I kept chasing, and the more I taught, the more I wanted to do it. Seeing others find joy became my own source of joy.”
From ROI to ROO: The Objective Shift
“We don’t measure ROI; we measure ROO—Return on Objective. Every engagement starts with a consult call to pinpoint your specific challenges and objectives, ensuring everything aligns with the participants’ needs.”
Connect with us:
Host: Vince Chan | Guest: Erin Diehl
Chief Change Officer: Make Change Ambitiously.
Experiential Human Intelligence for Growth Progressives
Global Top 3% Podcast on Listen Notes
World's #1 Career Podcast on Apple
Top 1: US, CA, MX, IE, HU, AT, CH, FI, JP
2 Millions+ Downloads
50+ Countries
--Chief Change Officer--
Change Ambitiously. Outgrow Yourself.
Open a World of Expansive Human Intelligence
for Transformation Gurus, Black Sheep,
Unsung Visionaries & Bold Hearts.
EdTech Leadership Awards 2025 Finalist.
20 Million+ All-Time Downloads.
80+ Countries Reached Daily.
Global Top 1% Podcast.
Top 5 US Business.
Top 1 US Careers.
>>>180,000+ are outgrowing. Act Today.<<<
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.