High-Stakes Conversations: Communication Skills from a Secret Service Veteran

Today, I’m joined by Brad Beeler, a former Secret Service agent, behavioral interviewer, and author with more than two decades of experience navigating some of the most intense and complex human interactions imaginable.

In this episode, Brad shares powerful lessons from his time in the field—how calm, curiosity, and non-judgment can make or break communication. He unpacks why the best communicators aren't always the loudest, how to use body language to build trust, and why your tone, timing, and setting matter more than you think.

We also discuss his FEEL framework for connection, the art of listening without interrupting, and the importance of creating psychological safety—at work, at home, and in life.

Let’s dive in.

Additional Resources:

► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Brad: https://www.linkedin.com/in/bradbeeler1865/
► Learn more about Brad’s work and book: https://bradleybeeler.com/
► Subscribe to Communicast: https://communicast.simplecast.com/
► Learn more about Communispond: https://www.communispond.com