ATARC Federal IT Newscast Solving for X, Episode 6: Moving from Hierarchy to “Wirearchy”: How NASA Uses People-Centered Data Science to Inform How Great Employees Want To Work
The future of work brings an overwhelming amount of information. How might we work together better to make sense of it? What role does people analytics play in creating the best places where people want to work? Join Nina and Chris as they hold a dynamic conversation with Keith Krut, Head of Analytics and Director of Talent Strategy at NASA. At NASA, Keith and his teams are asking sophisticated questions to deeply listen and understand what works and isn’t working for employees. Does meeting all day mean that you’re actually collaborating? What does collaboration design and quality of meeting experience have to do with mission? And why don’t HR, IT, Data, and Operations compare notes more often?
Episode Highlights 2:
- What happens when you take geography out of the equation? 3:40
- "Overcollaboration." 5:20
- What people analytics looks like at NASA. 8:40
- The importance of listening to employees. 12:50
- How are leaders looking at data to make sense of uncertainty? 17:55
- What data visualization looks like. 22:00
- How does data science/social science impact the customer experience? 27:55
- How to achieve the moonshot and moon landing of being the nation's best employer. 31:45
- How can organizations that may not have the same exciting mission as NASA inspire employees to want to work for them? 36:18
- If you had a magic wand, what big problem would you solve? 39:38
Connect with Nina and Chris:
Nina Bianchi:
LinkedIn: https://www.linkedin.com/in/bianchininafuture/
Twitter: https://twitter.com/NinaFuture
Christopher Crist: https://www.linkedin.com/in/christopher-crist-a1544a135/