Empowering Employees through Effective Communication: Jeff Fiala of Transmission

In the Manufacturing Culture Podcast episode, host Jim Mayer interviews Jeff Fiala, the co-founder and CEO of Transmission, a software platform that revolutionizes manufacturing communication. Fiala shares his entrepreneurial journey and how he transitioned from working on Wall Street to founding Transmission. He discusses communication challenges in the manufacturing industry and the need for real-time, data-driven communication solutions. Fiala also explains how Transmission's platform helps drive data-driven decisions and empowers employees by providing them with important information and improving communication on the factory floor. The conversation highlights the importance of effective communication in the manufacturing industry and how technology can facilitate this. Using digital signage and kiosks in the workplace allows for the dissemination of information, training videos, and two-way communication between employees and management. This technology not only improves productivity but also enhances safety and engagement. It is crucial for companies to link engagement metrics with productivity metrics and create a culture of recognition and celebration of small wins. Additionally, the conversation touches on the future of manufacturing in America and the need to invest in the workforce and build a robust manufacturing base.

Takeaways

• Transmission is a software platform that revolutionizes communication in the manufacturing industry.
• Effective communication is crucial in the manufacturing industry, especially with the evolving workforce and the need for real-time information.
• Transmission's platform helps drive data-driven decisions by providing real-time communication and ensuring that important information reaches all employees.
• The platform empowers employees by giving them access to important information and allowing them to contribute to improving processes and safety.
• Transmission's platform accommodates different communication preferences, including digital signage, employee kiosks, and mobile devices. Effective communication is crucial in the manufacturing industry and can be facilitated through the use of technology such as digital signage and kiosks.
• Digital signage and kiosks improve productivity, safety, and engagement in the workplace.
• Companies should link engagement metrics with productivity metrics and create a culture of recognition and celebrating small wins.
• Investing in the workforce and building a robust manufacturing base is essential for the future of manufacturing in America.

Chapters

• 00:00 Introduction and Overview
• 11:05 The Challenges of Workforce Innovation in Manufacturing
• 25:33 The Challenges of Information Overload
• 32:14 The Impact of Little Things on Job Satisfaction
• 38:17 Capturing Employee Feedback

Connect with Jeff on Linkedin

Visit the Transmission at their website

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