JAMA Medical News
AI and Clinical Practice—the AI Health Care Goal for Patient Care
Dec 13, 2023
Dr. John Ayers from UC San Diego discusses the potential of genAI programs like ChatGPT to enhance communication pathways for better patient outcomes. They explore the effectiveness of AI tools in improving patient care, especially in public health communication. The conversation emphasizes the importance of focusing on clinical endpoints and outcomes in healthcare regulation and research studies.
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Quick takeaways
- AI tools like chat GPT can improve patient outcomes and physician-patient relationships.
- AI in public health can tailor messaging, improve access to care, and reverse declining life expectancy.
Deep dives
Chat GPT has potential to answer patient questions in a quality and empathetic way
The study aimed to determine if chat GPT, a generative AI program, could effectively answer patient questions with quality and empathy. The study compared responses generated by chat GPT with actual physician responses to patient questions obtained from online forums. The research findings showed that the panel of healthcare professionals themselves preferred the responses written by chat GPT over those by physicians, considering them to be of higher quality and more empathetic. This suggests that chat GPT has the potential to help address the burden of patient messages on healthcare providers and improve the physician-patient relationship.
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