Banking on Digital Growth 284) A Product Mindset: Going from Legacy to Agile Banking
A product mindset is a promise to offer worthwhile value to your customers as efficiently as possible. Digital financial services are no good to consumers if they languish in quality assurance. But if we deliver them in bite-sized pieces, we can solve customers’ pain points one step at a time.
In this episode of our Exponential Insights series, Rob Murray, BFSI Industry Leader for 3Pillar Global, gives his thoughts on the product mindset, agile banking, and the race to transformation.
Join us as we discuss:
- Hurdles to adopting a product mindset for large institutions (2:16)
- Adopting an agile banking methodology (13:40)
- The need for a mindset shift in delivering value to customers (25:00)
Check out these resources we mentioned during the podcast:
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