Have you ever dealt with a client, prospect, or perhaps an internal event that caused harm to your business or others? If so I am sure you can relate to feelings of shame, and embarrassment and I am sure many sleepless nights as you work to recover as quickly as possible. I sit down with Miles Jobgen of CompTIA and Robert Cioffi of Progressive Computing to talk through a real-world experience and how the CompTIA Emergency Response Team came to be. The Genesis of ensuring that a business doesn't have to navigate an emergency alone. To have a team come alongside you at no cost to your business. Volunteers who want to help you!