How Brands Can Make us Happy, with Bestselling Author and Happiness Expert Gretchen Rubin

Hello and welcome to the fortnightly podcast about macro societal shifts, exploring what they mean for all of us and how they will affect our Lives of Tomorrow.

What makes you happy? This episode focuses on the huge importance of this emotion for us all, now and in the future. WGSN forecasts a very real need and desire for people to feel joy, particularly when mental health is a rising concern among many demographics. WGSN CEO Carla Buzasi is joined by bestselling author Gretchen Rubin to discuss the future of consumer happiness and how brands can harness the power of joy.

Gretchen’s work focuses on happiness and human nature, and she’s best known for her book The Happiness Project. But why are we looking for brands to make us happy and relax? Is this too much to ask?

Carla and Gretchen discuss what we want and expect from brands, and whether they can actually make us happy. Tune in to hear about new concepts such as silent airports, plus the US retailers who are etching out hours in the morning to make the shopping experience more accessible for customers with sensory issues. Happy listening!