Apple @ Work Inside the 2026 Mac Admin Survey and what it means for Apple IT
Dec 23, 2025
Alexander Tatarchuk, Head of Product Management for CleanMyMac Business, dives into the MacPaw’s Mac Admins Survey 2026. He discusses how longer Mac lifespans are driven by Apple Silicon and improved hardware. The conversation reveals that while upfront costs for Apple devices are high, their long-term value and productivity justify the expense. They also tackle time-consuming IT issues like software compatibility and the complexities of Apple's ongoing transitions. Plus, learn how over half of Mac admins are now using AI for better efficiency and support.
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Mac Lifespan Is Increasing
- Macs are staying in service longer, often three to five years, driven by Apple Silicon, improved hardware, and tighter budgets.
- Organizations pay more upfront for Macs but see lower long-term costs thanks to longevity and user productivity.
Software Compatibility Tops Admin Pain Points
- The top time-consuming issue for Mac admins is software compatibility, not hardware failures or security.
- Growing software complexity and more apps per device increase compatibility challenges for IT teams.
Complex Software, Not Just Silicon, Causes Friction
- Early Apple Silicon compatibility problems have mostly been solved, but software overall is growing more complex.
- New complexity (local AI models, features) and more installed software create more failure points for admins.
