Letting & Estate Agent Podcast Mid-term inspections in Lettings - Ep. 2392
Nov 19, 2025
Siân Hemming Metcalfe, Operations Director at Inventory Base, shares her expertise on transforming midterm inspections from tedious tasks into profit-boosting opportunities for landlords. She emphasizes how these visits can reveal maintenance issues early and prevent costly surprises. With upcoming renters' rights changes, inspections are more crucial than ever. Siân highlights how agents can leverage these moments to deepen client relationships and enhance service. Tune in for insights that could redefine your approach to property management.
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Include Tenant Welfare In Inspections
- Try to include welfare checks in inspections to confirm tenants are coping and the property is managed.
- Use welfare observations to prevent problems that might later require costly intervention.
Use Inspections As Active Property Checks
- Do use midterm inspections to meet tenants and assess property needs directly.
- Use the visit to identify maintenance, unauthorised occupants, and welfare issues you can act on quickly.
Classify And Act On Maintenance Urgency
- Do categorise maintenance found as urgent or schedulable and discuss with the landlord promptly.
- Coordinate contractors quickly to fix urgent issues and plan less-urgent works to prevent escalation.