Talking about Platforms Workforce ecosystems with Elizabeth J. Altman
Jan 19, 2023
Join Elizabeth J. Altman, an associate professor and former industry executive, as she delves into the evolving landscape of workforce ecosystems. She shares insights from her extensive career at Motorola and academia, discussing how platforms connect diverse groups. Discover how companies like Novartis leverage external contributors and why brand identity can enhance customer involvement. Elizabeth also addresses the leadership challenges in managing these networked workforces and hints at her upcoming book on the subject.
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Napkin Sketch Sparked Platform Research
- Elizabeth Altman described drawing platform relationships on a cocktail napkin during early Harvard conversations.
- That sketch led to her HBR article 'Finding the Platform in Your Product' and shaped her academic focus.
Platforms As Governance, Ecosystems As Interdependence
- Altman defines platforms as governance structures or business models that connect sides and enable direct interactions.
- She treats ecosystems as networks with interdependencies, complementarities, and shared goals.
How The Workforce Ecosystems Project Began
- Altman explains the Future of the Workforce initiative started with SMR and Deloitte in 2020 and evolved into workforce ecosystems research.
- The team interviewed 27 leaders and ran a global survey of over 5,000 respondents across 138 countries and 29 industries.
