Why the mistake in the People Plan matters

The new NHS People Plan accidentally implied that being lesbian, gay, bisexual, transgender or queer was a disability or long-term condition, sparking outcry. It has been corrected, and some have argued that criticism went too far, amounting to personal criticism of NHS England chief people office Prerana Issar, who has been working to change NHS culture and tackle discrimination. Meanwhile, NHS England has required new action on diversity and health inequalities from local NHS organisations, and a national lead says the NHS should hold its suppliers to account on leadership diversity, too.

With HSJ’s Alastair McLellan, Nick Kituno and Dave West.