

AI strategy: Aligning culture, leadership, and measurement for successful AI adoption
24 snips Jul 23, 2025
Kevin Bolen, Head of AI Transformation at KPMG U.S., dives into the critical intersection of culture and leadership for successful AI adoption. He highlights the necessity of creating AI-friendly environments and addresses challenges posed by a multigenerational workforce. Bolen outlines how to effectively measure AI impact and offers tools to escape the 'pilot purgatory.' The conversation underscores the importance of aligning leadership mindsets with cultural values to foster innovation and engage employees in the evolving AI landscape.
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AI Reshapes Organizational Strategy
- AI strategy must be treated as a business-wide strategic question, not just a tech play.
- Leaders must decide whether AI rewrites their organizational strategy or is merely an add-on.
Blend Grassroots Innovation With Direction
- Effective AI adoption blends bottoms-up experimentation with top-down direction.
- Organizations must balance grassroots innovation with targeted enterprise priorities.
Manage AI As A Portfolio
- Build a portfolio model to track AI efforts and costs across the organization.
- Measure and prioritize projects to avoid blanket pauses when ROI looks uneven.