

#074 Who Hosts Whilst You're Away
In this episode, Neil shares valuable insights on how to confidently hand over your hosting duties while taking a well-deserved holiday. Drawing from his extensive experience, Neil discusses the importance of maintaining your business's income and visibility during your absence.
KEY TAKEAWAYS
Instead of shutting down your Airbnb business while on holiday, think about how to keep it running. Blocking your calendar can lead to lost income and missed opportunities for regular guests.
You can hire a professional management company for a hands-off approach or find a trusted co-host to manage your property. Both options allow you to maintain your business operations while you’re away.
Create a detailed list of everything you do as a host, including specific instructions for tasks. This documentation helps others understand how to manage your property in your absence and ensures consistency in guest experience.
Use automated messages and smart technology, like smart locks, to streamline guest communication and access. This reduces the need for your direct involvement while still providing a high level of service.
BEST MOMENTS
"If you allow guests to book a year ahead, there might never be a clear window for you to take time off and shut the business down because somebody's booked."
"You're not just hiring help, you're entrusting your home and your guests and ultimately your income."
"If it's not written down, no one else can read your mind. You can't expect someone to do a job well if they don't know how you define done well."
"If you want to take off for a spell, but still have your hosting run well, then write what you do, step by step, clear and true, so your newbie can do it as well."
CONTACT DETAILS
Visit Neil's Airbnb https://bit.ly/SuperhostNeil
Instagram: https://www.instagram.com/superhostneil/
Facebook: https://www.facebook.com/SuperhostNeil
TikTok: https://www.tiktok.com/@superhostneil
Email: SuperhostNeil@gmail.com
ABOUT THE HOST
Neil has led a fulfilled and unconventional life, navigating an extraordinary journey from the Royal Navy to prop-making in London's West End theatres. Born into a military family, it was a twist of fate which led him to the theatre, where he contributed to iconic productions such as Phantom of the Opera.
Eventually, Neil transitioned to Corporate Event Team Building, eventually founding his own venture in 1999. Financial challenges in 2017 are what prompted a strategic shift to Airbnb hosting, proving a reliable backup income. By 2021, Neil and his business partner triumphed over significant debt, fuelled by their resilience and the success of Neil's Airbnb venture. Now, Neil has left the corporate world behind, thriving solely through his flourishing Airbnb endeavours.
ABOUT THE SHOW
Welcome to "The Airbnb Superhost," your ultimate guide to mastering the art of hosting on Airbnb. In each concise 15-minute episode, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 9 consecutive years as a qualifying Airbnb Superhost.
With a focus on 3 specific aspects of running an Airbnb business; the host, the property, and Airbnb itself, Neil provides step-by-step guidance on everything from ambience creation to effective communication.
In each episode, a Superhost Secret will help you elevate your hosting game and keep guests coming back for more. Whether you're a seasoned host or just starting out, Neil’s actionable tips and tricks will help you become a hospitality superstar.
Disclaimer: The Airbnb Superhost is in no way affiliated with Airbnb. All ideas, thoughts, concepts and data presented in this podcast are entirely Neil’s own and do not represent the views of Airbnb.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/