The career consumer with Bob Toohey #11

The future will see companies turning what they know about us as consumers into hyper-personalized, super-responsive experiences. Employees will demand that same personalized, flexible and immersive experience from work.

We talk today a lot about candidate experience. The reality though is we often know more about our consumers than our own employees. In this episode, Marissa is joined by Bob Toohey, former EVP and Chief Human Resources Officer at US insurer Allstate, to look at the future demands of employees as career consumers.

• In a world where we can buy a car or a house on our phone, what will easy, admin-light and friction-free employee experience look like?
• How does our lack of knowledge about our own employees show up today?
• How could a real-time digital passport that captures our skills and experiences replace the resume or CV and unlock real career mobility?
• With employers knowing ever more about their employees to create more relevant experiences of work, what does this mean for privacy?