Amazon Seller Central's New Negative Feedback Manager - Vendo Podcast Ep 57

JUST IN: Amazon has just announced its latest feature on Seller Central that allows sellers to respond to negative and neutral feedback. In the chance that a brand gets 1 to 3 stars, they will now be able to engage with customers via templated emails. 📝 This is a major move towards more trustworthy buyer-seller relationships and brands enhancing their public image on the platform. Furthermore, this is a long-awaited feature - especially for those accustomed to being able to do this via D2C - as it is granting brands more control and putting customer satisfaction at the forefront of their system.😄 No need for arduous, hard-to-strategize ways to win-back customers and contact them directly. In order to access this tool, you have to be brand-registered and the official seller of the product. Topics include: - Amazon’s official announcement - Old-fashioned customer engagement 🤝 - Courtesy refund and replacement 💵 - New messaging features Featuring: – Nicolas Martinez, VP of Marketing, Vendo Contact Us: hello@vendocommerce.com www.vendocommerce.com/contact Subscribe to our channel & email newsletter to learn more about how you can optimize your online Amazon and Walmart businesses: www.vendocommerce.com/subscribe-to-newsletter Protect Your Brand & SELL MORE!™ #protectyourbrand #sellmore #vendopodcast #amazon #amazonfba #walmartmarketplace #walmart