Money Clinic with Claer Barrett cover image

Money Clinic with Claer Barrett

Best of Money Clinic: ‘Sadmin’ – the side-hustle nobody wants

Aug 20, 2024
Miranda Green, an FT columnist, shares her poignant journey of managing her father's financial affairs after his passing. She describes the unexpected length and complexity of this process, filled with frustrating interactions with financial institutions. Key discussions include the emotional toll of such bureaucratic tasks and the need for improved customer service in the financial sector. Eric Leenders, from UK Finance, responds to concerns and explores how streamlined services could aid families during these challenging times.
32:02

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Podcast summary created with Snipd AI

Quick takeaways

  • The emotional toll of losing a loved one is exacerbated by the frustrating administrative tasks, or 'sadmin,' that follow a death.
  • There is a critical need for financial institutions to provide consistent and compassionate support for bereaved families navigating their loved one's affairs.

Deep dives

The Emotional Burden of Sadmin

Dealing with the loss of a loved one typically comes with profound grief, but it often brings an additional burden known as 'sadmin,' or the stressful administrative tasks that follow a death. This burden can prevent individuals from fully grieving and complicate the emotional healing process. Miranda, who experienced the death of her father, revealed how she faced overwhelming financial responsibilities and complications despite her father's seemingly uncomplicated affairs. She emphasized that the bureaucratic hurdles often interfere with the grieving process, creating another layer of stress that bereaved individuals must navigate.

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