Money Clinic with Claer Barrett Best of Money Clinic: ‘Sadmin’ – the side-hustle nobody wants
Aug 20, 2024
Miranda Green, an FT columnist, shares her poignant journey of managing her father's financial affairs after his passing. She describes the unexpected length and complexity of this process, filled with frustrating interactions with financial institutions. Key discussions include the emotional toll of such bureaucratic tasks and the need for improved customer service in the financial sector. Eric Leenders, from UK Finance, responds to concerns and explores how streamlined services could aid families during these challenging times.
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Miranda's Sadmin Struggle
- Miranda Green, an FT columnist, faced unexpected difficulty settling her father's finances after his death in 2022.
- Eight months later, she still had piles of paperwork, highlighting the extensive "sadmin" involved.
Complexity in Simplicity
- Miranda's father's financial affairs were straightforward, consisting mainly of their flat.
- However, the process still proved complex and emotionally taxing.
Pace Yourself
- Pace yourself when dealing with bereavement admin, tackling one task daily.
- Phone calls can escalate, consuming significant time and adding to the emotional burden.